Creative Product Line CRM for Jordanian Local Products
An all-in-one CRM to manage the entire supply chain, from Jordanian farms and silica producers to the end buyer.
Client
A consortium of Jordanian local producers.
Service
Custom CRM & Supply Chain Solution
Result
30% increase in supply chain efficiency and full traceability from worker to buyer.
The Challenge
Jordanian local producers, including silica farms and artisans, lacked a unified system to manage their product lifecycle. Tracking products from the worker level to corporate processing, sales, and final delivery to the buyer was disjointed, leading to inefficiencies, lost visibility, and difficulty in ensuring quality and fair compensation.
Our Solution
We engineered a comprehensive, all-in-one CRM tailored for creative and agricultural product lines. The platform provides a single source of truth for all stakeholders, from the individual worker to the corporate office and the final customer. Key features included:
- Worker & Farm Check-ins: A mobile-friendly interface allows workers and farm managers to log raw material collection, providing a timestamped and geolocated starting point for every product.
- Corporate & Sales Dashboard: A central dashboard for corporate teams to monitor inventory, track product progress, manage sales orders, and analyze performance data.
- Full Product Traceability: Each product is assigned a unique identifier, allowing buyers to scan a QR code and see the entire journey of their purchase, from the initial worker to the final sale.
- Integrated Sales & Buyer Portal: The CRM includes a portal for B2B and B2C buyers to place orders, track shipments, and view product provenance, creating a transparent and trustworthy brand experience.
The Outcome
The Creative Product Line CRM revolutionized how local Jordanian producers operate. It provided unprecedented transparency into the supply chain, leading to a 30% improvement in operational efficiency. The ability to track products from worker to buyer enhanced brand trust and allowed for premium positioning. Corporate clients could make data-driven decisions, and workers felt more connected to the final product, fostering a stronger sense of value and community.